• Seamless Item Traceability at SKU Level – With the help of Unicommerce’s advanced item traceability, Attitudist was empowered to seamlessly trace its inventory at the SKU level. This feature provided Attitudist with the ability to track different aspects of inventory, such as cost, expiry, manufacturing details, and vendor information. Attitudist gained complete visibility into the lifecycle of their products, allowing for efficient inventory management and informed decision-making.
• Robust Inventory and Order Management – Unicommerce revolutionized Attitudist’s warehouse operations by providing them with a centralized inventory management system, enhancing efficiency across the board. The brand now has the ability to see the current stock levels of its products in real-time. This has allowed them to better manage their inventory and avoid situations like stock outs or overstocking.

  Additionally, Unicommerce’s order management solution simplified the complexities associated with handling orders across their D2C website and Amazon. The brand effortlessly received and processed orders, automated fulfillment workflows, and eradicated errors in the process.

• Space Optimization Made Easy with Shelf Management – Space optimization is a crucial aspect of warehouse management, and Unicommerce addressed this challenge for Attitudist through its shelf management feature. From adding or removing shelves to rearranging the entire area, Unicommerce worked closely with Attitudist to customize the layout and configuration of shelves to meet specific requirements. By optimizing shelf space and implementing efficient storage practices, the brand significantly improves its warehouse operations.

• Automated Returns Management – Attitudist faced challenges in managing returns, but Unicommerce simplified this process for them. The platform’s robust return management system has enabled the company to handle customer-initiated returns (CIR) and return-to-origin (RTO) processes seamlessly, resulting in enhanced customer satisfaction and operational efficiency.

By onboarding Unicommerce, Attitudist has effectively tackled its warehouse and inventory management challenges. This collaboration has brought about remarkable improvements and growth for the company. The brand has achieved an impressive order fulfillment rate of 99.99%+ and witnessed a staggering 121% growth in sales orders.

Furthermore, Attitudist’s gross merchandise value (GMV) has experienced an astounding growth of 576%. These remarkable results can be attributed to Unicommerce’s efficient warehouse management system (WMS), which incorporates features like SKU-level batching, shelf management, and more.

The brand has also witnessed an exponential growth of 1662% in its SKU count, highlighting the company’s expanding product range and customer demand. Currently, the brand maintains a live inventory count of 60K+, showcasing its ability to efficiently manage a large volume of products.

Allocation Rules Enablement

• Allocation Rules Enablement – Unicommerce enabled the brand with a hopping feature so that it can automatically send the order details to the nearby store for quick fulfillment. With this feature, the brand was able to set allocation rules regarding where the order needed to be allocated. With Unicommerce, it allocated orders based on pin codes, city, state, region, and more.
• Quick & Seamless Inventory Allocation – To manage the stock level and achieve complete inventory visibility, the brand’s ERP system (Ginesys) pushes the inventory details (store-wise SKU detail) from the brand’s 51 stores into Unicommerce’s system. Unicommerce then compiles the details of the entire inventory and passes it to the brand’s own website (Shopify) along with multiple marketplaces, providing 360-degree visibility of inventory to the brand.

• Optimized Order Routing and Allocation to Facilities – Before partnering with Unicommerce, the brand struggled with order routing and allocation. To resolve this issue, Unicommerce implemented dynamic real-time mapping in their warehouses, allowing orders to be fulfilled from warehouses with available inventory. Upscalio also leveraged Unicommerce’s platform (Uniware) to create dropship panels and establish 128 allocation rules based on various parameters, including channels, facilities, and SKU codes. This flexibility enabled the brand to prioritize order allocation to vendor panels, ensuring that critical orders are fulfilled quickly and efficiently.

Comprehensive Returns Reports

• RTO reports – Unicommerce enabled the brand with fields to generate the reports for orders which were returned to the origin. This also represents the number of SKUs returned to origin with respect to the total number of items sold. Some of the important fields, which Unicommerce enabled in the reports are putaway date, display sale order, etc.
• CIR reports – To understand the number of returns initiated by the customers, The House of Rare leveraged Unicommerce’s CIR reports in the returns dashboard. For this particular report, Unicommerce enabled columns, such as selling price, voucher code, etc.

Custom Use Case Handling

• Custom Use Case Handling ERP notification report – To check the efficacy of its ERP integration with Unicommerce, the brand uses a report that shows failed/successful entries of dispatched orders for both marketplaces and its own website to the ERP system. This enabled the brand to avoid and minimize discrepancies in the accounting of cash inflows via sales.
• Picklist management – Unicommerce enabled the brand with a picklist custom use case through which it can check the picklist start and end time along with order-wise picklist quantity. This led them to monitor the performance of warehouse staff and organize the warehouse layout.
• Classification of orders – Unicommerce provided differentiation for both app and website orders to let the brand calculate the ROI and performance of both individually and plan the course of action for the future accordingly.

Power-Packed Integrations

• SMS integration – The SMS integration enabled the brand to maintain complete transparency of its orders by giving regular tracking updates to its customers. This also regulated customer stickiness since customers gained insights into their orders on time.
• ERP/Accounting
  SMS integration – Unicommerce enabled the brand with Ginesys integration so that it can accumulate its inventory and get an overview of its overall inventory and orders seamlessly.
• Marketplaces and Cart Integration – With Unicommerce as its technology partner, The House of Rare is seamlessly integrated with multiple sales channels, such as Shopify (own website), Flipkart, Myntra, Nykaa Fashion, and Tata CLiQ.
• Logistics Integration – To fulfill orders on time without roadblocks, Unicommerce offered leading logistics/shipping integration, such as Pickrr, Shyplite, DHL, and Blue Dart.

Having unique automation and operational capabilities, Unicommerce has been every step of the way with The House of Rare. The simple yet power-packed interface of Unicommerce has empowered the brand to expand its presence from local to international markets, such as Canada and the USA along with demonstrating 9X sales order growth from July’20 to Dec’21. From empowering the brand with omnichannel enabled solutions to increasing the number of sales channels from 3 to 8, the brand has been able to manage 4 warehouses and 51 stores through the scalable Unicommerce platform.

Moreover, with the in-depth CIR and RTO reports, The House of Rare was able to determine its order returns while witnessing a 34% drop in returns

While it maintained a catalog count of 36K+ items and a live inventory count of 710K+ products, the real-time management of operations enabled them to dispatch 178K+ orders per month. Additionally, with the continuous involvement of Unicommerce (from order placed to order packing to dispatch), The House of Rare was able to dispatch all orders in 12 hours of average time while maintaining an SLA breach of 3.4%.