• Seamless traceability at the batch level – With Unicommerce’s superior batching feature, Unicommerce enabled The Man Company to track inventory using important attributes, such as cost, expiry, manufacturing, vendor, etc. Additionally, the batching feature also allowed the brand to identify soon-to-expire inventory and liquidate them accordingly while achieving minimal expiry and spoilage by implementing expiry management methods, including FIFO & FEFO.

• Custom use-case handling (Gift Box) – Unicommerce enabled The Man Company to offer customized gift boxes by providing a comprehensive SKU management system that allowed them to accumulate the SKU of each box along with its items and packaging material. While Unicommerce empowered the brand to offer this feature on its own website (Shopify), the brand was able to offer its customer a choice to choose gift boxes, and packaging material (ribbons, etc.). Moreover, the enablement of this feature accelerated the brand’s overall business sales.

• Accurate reporting – As per The Man Company’s need, Unicommerce enabled in-depth analysis of reports including sale order, item master, and shelf-wise inventory report. Moreover, Unicommerce also offered a Batch Code and Expiry Date field on Item Master and Vendor Batch Code on Shelf-wise Inventory Report. In addition to this, the brand also leveraged Unicommerce’s Sale Order report to analyze its orders.

• Curated product assortments – With the bundle management feature, The Man Company was able to design combo packs of its products and sell them across multiple sales channels. This arrangement allowed its customers to buy a pack of items together at a cheaper price than they would buy individually.

• Robust logistics integrations – To fulfill orders timely with seamless delivery, Unicommerce offered leading 6 logistics integration including Pickrr, Ecom Express, DTDC, and more.

• BOM kitting feature: Unicommerce enabled Urban Company to design various kits by making BOM while providing a comprehensive GRN workflow to run robust quality checks by processing Sale Orders mapped against the Purchase Orders. Additionally, the centralized backend of Unicommerce enabled Urban Company to allocate orders state-wise while setting some facility allocation rules.

• Agile expiry management:Unicommerce allowed the brand to scan and trace the SKUs (item level traceability) of kits using an integrated barcode system. With the tightly integrated scanner system, the brand was also able to implement stock rotation methods, including FIFO & FEFO using Unicommerce. Moreover, they also started doing de-kitting (in which they re-shelf the items of the products) to minimize inventory aging.

• Robust accounting of items used for internal consumption: As mentioned above, Urban Company uses some of the products for internal consumption (training and demo). In order to accumulate the products, a new gatepass consumption was developed with 0 tax to 10 Lakh+ materials using a single interface. This not only saved the brand from manual discrepancies but also enabled them to maintain accurate accounting records.

• PO approval process: Unicommerce integrated Urban Company’s backend with a third-party integration while enabling them to implement a comprehensive Purchase Order (PO) approval workflow. During the process, the approval was raised through this third-party integration, which was then sent to the company’s managers for further approval, while seamlessly integrating this workflow within the Unicommerce application. This automatic dissemination allowed them to maintain a certain level of the hierarchy, minimizing compliance issues.

• Picklist management: Striving to save on resources during the outbound process when the product was being picked for shipping, Unicommerce enabled the brand to assign the boxes to each shipment as per its weight and volume. This accurate division of shipments enabled them to save Rs. ½ on every order.

• Reports & Dashboards: With the robust dashboard of Unicommerce, Urban Company was able to create an inventory aging report in order to minimize the dead stock. Some of the essential fields that they use for the purpose, include Item Type Name, Item Type SKU Code, Facility, etc. They also used reports for de-kitting, for which Unicommerce provided the fields such as De-Kitting date, BOM PO, etc. Moreover, Unicommerce also enabled the brand to generate gatepass and sale order data for all facilities in one go.

• Inventory snapshot feature & robust tracking system: Earlier Vidiwell was witnessing the issues of error-prone and inaccurate reports as they did not have a stable backend that can support them to analyze data. With the inventory snapshot feature, they were able to segregate the current status of inventory items in various states, including good inventory, bad inventory, QR rejected inventory, etc. Moreover, Unicommerce’s inventory management system gave Vidiwell a centralized view over their inventory, which enabled them to calculate its inventory level seamlessly at any moment.

• Automated order management With the robust order management software solution, Vidiwell was able to pull marketplace orders and then create and process them while automatically updating the dispatch status on marketplaces. Order returns are also pulled from marketplaces via status sync. Additionally, Vidiwell was able to implement bulk order updates with Unicommerce’s inventory tracking procedures. The single interface eased out their problem of managing multiple sales channels. Currently, Vidiwell is managing 5 channels; Amazon. ae FBA, Magento 2, Noon, Shopify, and their own custom channel.

• Country of origin handling: As per Government compliance, it is important for the manufacturers to disclose the country of manufacture to the customers. Vidiwell was able to maintain this transparency via Unicommerce as it enabled a custom field for them (Country of Origin).

• Seamless tracking of changing consumer price: Vidiwell changes the prices of their products to keep up with the market trends. With the Consumer Price custom field provided by Unicommerce, the brand was able to keep track of their changing price range in order to compare them and analyze the demand of consumers for their products at a particular price range.

• Simplified invoice template: Unicommerce also provided Vidiwell with a customized invoice template having a simplified structure while adding special fields, such as Discount Amount.

• Leading logistics integrations: Pre-integrated with best-in-class logistics players, such as DHL and Aramex, Unicommerce enabled Vidiwell to ship orders in 20 hrs while attaining 99.99%+ order fulfillment rates.

• Export invoice report: Unicommerce offered Vidiwell a customized Export Invoice in regards to the VAT system prevalent in the region. This enabled them to get a bigger and better view of their sales order.

• Copy of Tally ERP new: Unicommerce, through its integration with Tally ERP, introduced customization in Tally reports by introducing columns, including MRP, Discount Amount, Consumer Price, etc. Moreover, the calculations done in this report are based on each item which further gave Vidiwell an even more in-depth view.

4. Returns Management
Minimized returns: Being the most cumbersome task, it was difficult for Mamaearth to manage their order returns. But with Unicommerce’s returns management feature, they enabled 100% visibility of stock movement, and a faster inventory turnaround while attaining a drop in returns by 300%.

Significant reduction in customer-initiated Returns: Moreover, Unicommerce’s robust quality check process minimized any sort of customer-initiated returns.

5. Order Processing & Logistics Management
Filter feature: As Mamaearth observed a rapid hike in their sales from both tier-1 & tier-2 cities, it became difficult for them to bifurcate the orders. With Unicommerce’s filter option to filter cities, the brand was able to segregate the orders based on the regions. This enabled the brand to plan its inventory across 9 warehouses while ensuring next-day deliveries in tier-1 cities and >=3 days for tier-2 & tier-3 cities.

Error log feature: Mamaearth used to face certain errors while generating AWB numbers with respect to third-party API integration. With Unicommerce’s Error Log Feature, they are able to detect the errors and download the data for reference that mentions where the problem occurred, letting them solve it easily.

6. Robust ERP Integration with SAP
As the brand has a wide reach in both online and offline markets, there was a dire need to manage regular business operations; the brand needed a full-fledged comprehensive tech stack and a centralized system to manage the same. Unicommerce helped Mamaearth in getting a seamless integration with SAP to help the brand to streamline its overall operations.

Unicommerce also provided the auto acceptance feature, which is an extension to the order hopping feature. If no store has that product in stock or has not accepted the order due to some reason, the order directly goes to the warehouse where it will be auto accepted so that they don’t miss any order.

Unicommerce helped them gain total stock visibility and restored calm in their warehouse with their centralized inventory and order management solution.

With Unicommerce’s inventory management system, it became easier for Chumbak to dispatch goods with the packing note (invoice) and courier label automatically printed in real-time at the time of order fulfillment.

Unicommerce helped them gain total stock visibility and restored calm in their warehouse with their centralized inventory and order management solution.

Multi-channel Integrations:

Using the technologically advanced inventory management, order processing, and warehouse management solutions, Unicommerce assisted Ellana to streamline its eCommerce operations across multiple sales channels – Lazada, Shoppe, and various Shopify stores.

Systematic dashboards & reports:

Unicommerce’s software Uniware offers systematic dashboards & reports where a user can check their daily progress. The system helped the brand to keep a track of their daily operations as they can now check their pending orders, SLA breached, failed orders, unverified orders, etc.

Inventory Tracking Feature:

Tracking the lifecycle of the product is very important as it helps you distinguish between the good and bad inventory. With this advanced feature of Unicommerce’s eCommerce solutions, PlumGoodness was able to keep a track of its inventory while restricting the deadstock that minimized the risk of overselling.

Logistics’ Integrations:

Unicommerce comes pre-integrated with various last-mile delivery partners that ultimately helped PlumGoodness manage the shipment and track delivery status from new to successfully delivered.

• Unicommerce’s Batching solution helped the client manage inventory in batches to sell them on the basis of FEFO – First Expiry First Out

• Complete visibility over expired/soon to expire products helped the client to significantly reduce returns & restrict losses

Unicommerce allowed the brand to access real-time updates of various business processes helping them increase order fulfilment rates and enhance customer services.